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Customer Care

About Your Bill

This page provides some insight into where you can find various information about your bill. Click on a bullet below to get help on various parts of your bill. Should you need additional assistance, please call (805) 473-4550.
Account Numbers are located in the "Account Information" area (Section 3 below)
Contact Information:
Shows the address of your utility billing department and contact phone numbers for customer service and billing inquires. go back
Service Address
Listing of individual charges, which includes previous balance and payments.
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Account Information:
Including account number. You will need your account number from your billing statement to signup for Online Utility Billing.
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Meter Activity:
Specifies current meter usage (consumption).
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Current Charges:
Shows charges for services, billing adjustments and other current billing cycle transactions.
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Total Due:
Shows the current amount due after deducting any payments and credits entered during the billing cycle. go back
Special messages about your account will appear here.
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Payment Coupon:
Please tear off and remit this coupon with your payment in the envelope provided if mailing payment via USPS.
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Due Date:
The date the bill is due to avoid a late fee.
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Bill Payer Name and Address:
Shows the name and mailing address of the person responsible for bill payment.
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Return Address:
Address if mailing your payment to the City of Grover Beach.
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